WE have been monitoring this rapidly evolving situation with COVID-19 closely. WE are in constant dialogue among our leadership team regarding how best to balance the safety and health of our employees, customers, and friends while maintaining the continuity and quality of service and support for our valued customers.
WE are working to provide uninterrupted service, including flexible working arrangements with employees and customers. WE want to share with you some measures that we have taken that will ensure that WE maintain the levels of service you expect from the Worldwide Equipment teams.
WE are asking all of our team members to remain at home if they experience any symptoms or illness.
WE have increased the frequency of our cleaning habits on common surfaces including door knobs, keyboards, and other frequently touched items or areas with guidance provided by the local health agencies and the CDC.
WE are encouraging more frequent hand washing. WE have increased the availability of hand sanitizers throughout the dealerships.
Our teams are utilizing nitrile gloves in the service and parts departments as well as our cashiers and money handlers.
WE have restricted all non-essential travel.
All of our locations remain open to service and support our customers in these stressful times.
Our technicians are working to keep your trucks and trailers on the road as you require.
Our delivery vehicles are working daily to provide parts to your door or locations.
WE want to hear from you if WE can offer assistance to you and your business.
Scott Blevins, EVP COO